Finally, a little bit of GOOD NEWS for you.
We had hoped to launch Our New Distributor Portal with less distraction and more fanfare but that seems like an impossible task in the present climate. However, we know that you need this online product ordering platform, especially now. So today is the day!
We are pleased to announce
Our New Distributor Portal is Now Live.
As You navigate the system consider these points.
To save time, start with the broadest search possible. Try to cover all the products you need in your order the first time you search. This will avoid repeating the search multiple times as you add new products.
We are aware of some minor issues with the platform but agreed that it would be better to launch and allow you to start working with it now, when you need it, while we work on the fixes in the background. They should not cause you a problem. You can read about them here first.
- Adding to cart requires a Return to Shopping click after items are added. This step will be corrected this week.
- On some items the grid is not in numerical order. We will gradually correct them.
- Oversize charges on a few items like vests are not accurate and will be corrected this week.
You will find that your previous login credentials will not work to gain access to the portal.
Please contact firstname.lastname@example.org for a new login and password.
We hope this Portal gives you a little more control over your ordering during the unusual routines you are finding yourselves in. Once orders are retrieved from the system an account representative will contact you to complete your transactions and make sure your order is processed.
If you’ve got questions or need new login credentials please contact email@example.com or your Account Representative.
Donald Singer, CEO and The Executive Apparel Team